Kitchen & Housewares : Metrokane Rabbit Wine Opener Gift Set, Silver

Rating: - Good
The packaging was not in perfect condition but it was delivered on-time and the product itself was great!! Thanks! Would definitely buy again!

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Rating: - LOVED IT THEN HATED IT
Don't waste your time on this company.

My first Rabbit had a plastic handle. When it broke after several years of use, I replaced it with a metal handle Rabbit because it had 10-year warrantee. (I think the first one had a 2-year warrantee.)

The new Rabbit malfunctioned. A mission-critical piece of rubber tore, making the Rabbit useless. I sent the Rabbit to Metrokane per the package instructions. (I paid the postage and also had to enclose a check to cover *their* mailing costs.)

A week or so later, my Rabbit was returned to me without any repairs. Their note said that they couldn't find anything wrong with the thing. I phoned Metrokane to complain. They said that the rubber was not covered by the warrantee. I was told to get rubber glue to fix the thing. I checked the warrantee. Nowhere does it say that certain parts are not covered. Finally they agreed to replace it.

The replacement was defective. The Metrokane rep. copped an attitude when I complained, saying that I was probably using it incorrectly. (Remember, I'd owned a Rabbit and had used it for years, so I'm sure I knew how to use it.)

The company wouldn't send another Rabbit and I refused to spend more money to return the second defective product. I'm using a $10 knock-off now. It works every time.

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Rating: - Too Much Plastic

I bought this for my husband for father's day. He writes: "Good concept but not well built. Too much plastic in the handles and it bends quite a bit when the cork is tight. I sometimes need to use traditional - lever style - metal cork screw for fear of breaking this one." 2.5 stars

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Rating: - very good
I bought it for my husband and he loves it so much. It's very easy to use and you can store the pieces back into the case. My husband won't go back to other openers.

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Rating: - given as a gift...was a hit
I gave this as an anniversary gift to my husband...He LOVES it! I recommedn it as a great gift.