Kitchen & Housewares : Sharp R-320HW 1200 Watts Mid Size Microwave Oven, white

Rating: - good consumer service; good product for the price
I purchased the item but had to return it because it was over heating items and sometimes burning them at "normal" temperature. I exchanged it for the same item (I liked the price!); the replacement item was received quickly and seems to be working just fine! Customer service was very good.

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Rating: - Microwave - Take Two
This is my second Sharp microwave of this same model. My first one lasted several years and I really liked the size and the uncomplicated operation. The touchpad started going out several months ago, and I understand it is too expensive to replace just the touchpad, so I ordered another oven at a great price. Infact, we ordered another one for our daughter and had it shipped right to her door. This is the way to shop!

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Rating: - Great compact microwave
This microwave has been excellent. It is just the right size to fit in my small apartment, but large enough to cook anything I want. The controls are easy to understand and navigate.

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Rating: - so far so good
Not had it long, but liking it so far. Everything I want from a microwave. Looks good, good size, fits large dinner plate, easy controls, sturdy and efficient. Very good price for a high quality microwave.

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Rating: - An OK Microwave
My perfect microwave would have (1) A numeric pad to enter times; (2) a timer that beeps once and stops; (3) a START button; and (4) a one-minute cook button. All the buttons for meat-thawing and popcorn popping are an annoyance to me.

This microwave cooks fine, and looks better than the models I saw in stores (which were awful). Still, the keypad is cluttered with dozens of options I don't care about. The "Start" button is shared with the one minute button, which is fine, but by the time they put all that labeling in the space, the "Start" button is hard to find on the keypad. My four year old could press "Start" on the old microwave...on this one he can't distinguish it from the other options. The timer button is also the clock setting button, so every time you use the timer, you also have to press "1" to let it know you're not setting the clock. So the most critical functions are on shared buttons, to make room for the "defrost ground beef" option to have dedicated space.

The electronics on this are also unnecessarily cheap. The beep is an annoying, high-pitched squeak. More importantly, the clock LEDs are cheap, so they are unreadable from certain angles. If you are standing in front of the microwave, and are more than five feet tall, the LED display dissolves into a mass of green lines. You have to step back or bend down to see the time display properly. If you are standing where you would normally stand to use the microwave, you can't read the time display. I suspect it would have cost 50 cents to use a higher-quality display.

I bought this to replace a Kenmore Toast-n-wave that had a clean, clear display, larger buttons for more important functions, and a clock I could read from any angle. The Sharp has been a step backward.