Rating: - Great design, but doesn't have what it takes to finish the race.
This is my second purchase of this unit. I purchased my first one a little over a year ago mostly based on a Consumers Report review. It worked well for just a little over a year than the fan became very noisy. It still heated the room well, but the noise drove me nuts.
I purchased another one a month ago. I really hoped it would work out because when it works, it works very well. Within less than a month the fan quit working altogether. Vornado requires that you mail it in and send $15 to cover S&H. Thank God for Amazon and Home & Beyond. They prepaid the shipping and FEDEX picked it up at my door. I even got a full refund.
Bottom Line - No More Vornado For This Guy!!!!!!!
Rating: - Digital Vortex Heater
This is the second space heater I have owned. I thought the first one was a fluke but I'm already having trouble with the second one. The fan sometimes does not go on and the whole unit gets very hot. Have to keep turning on and off and put it on fan to get started. Once its on its great...if I can only get it on sometimes. Buyer beware. Unfortunately I can't find my receipts so I couldn't contact the company to get it changed.
Rating: - Worst thing I've ever purchased.
Foolishly purchased five and all have broken within a few months - some rather dangerously have fried out. Vornado earned its good name by making the world's best fans: they have no business selling heaters and I for one am in the former customer column.
Rating: - Died after 3 1/2 months
A previous poster mentioned that Vornado only has a 30 day warranty period. They actually have a 1 year warranty, not 30 days.
That being said, my Vornado died after only 3 1/2 months. I only use it at night (12 hours) and it's set on low at 68-70. They have been very gracious and are paying for me to send it back to them and they will pay to send it back but I am without a heater in my daughter's nursery for the 3 weeks it's going to take to ship, fix, and ship. I was not offered a loaner during that time. I don't know what I'm going to do, since it's still very cold here and by the time I get it back it will be Spring.
I'm very disappointed that it died so quickly, but very impressed with the Customer Service. I hope it's fixed when it comes back.
I guess I'm still on the fence about it.
Rating: - Vornado EH1 performs as advertised
We purchased the Vornado Digital Vortex Heater to use in a 14 X 22 family room. The room, which is on the lowest level with two outside walls, is always cooler than the rest of the house. The Vornado is capable of raising the temperature by 4 or 5 degrees within a short period of time. Unlike other heaters we've tried, the Vornado is very quiet.